FAQs
How do I return or exchange an item? - Our Guarantee.
Our return policy lasts 30 days.
We will accept any returns for all undamaged and unused items within 30 days to guarantee customer expectations and ensure the satisfaction of your purchases.
We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at info@themagwatch.com. and we will respond within 24 hours to assist with the process.
For further information please look at our refund policy
What type of Payment do you accept - All Standard Payments?
We accept all payments by Visa, Mastercard, American Express, Maestro, Apple pay, Google pay, shop pay, and PayPal
Do you ship worldwide & how much does shipping cost?
Yes, we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient - just the way we like it!
What are your shipping times?
Current shipping time for international shipping: 5-16 business days
Processing Times
Orders can sometimes take 2-5 days to process after placing the order.
Please note: that we do not ship orders on weekends.
How safe is my personal information?
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure and use your information, please consult our Privacy Policy.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, don't worry. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email at info@themagwatch.com and we'll help you out!